Refund policy

Returns
Due to the fact all my merchandise is custom made, we are unable to offer returns or exchanges. Please be sure before you order. Thank you for understanding.

Refunds
Due to the fact all my merchandise is custom made, we are unable to offer refunds or exchanges. Please be sure before you order. Thank you for understanding.

Exchanges
If you receive an item that is damaged and/or defective, please send us an email at nappiert@yahoo.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.